TERMS AND CONDITIONS
Welcome to thcandvapes.co.uk. These Terms and Conditions govern your use of our website and the purchase of products through it. By accessing or using this site, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
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1. DEFINITIONS
“We”, “Us”, “Our” – refers to THC & Vapes, the owner and operator of thcandvapes.co.uk.
“You”, “Your”, “Customer” – refers to the individual or entity using the website or purchasing products.
“Website” – refers to thcandvapes.co.uk.
“Products” – refers to any goods offered for sale on our website, including vape products, CBD items, and accessories.
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2. ELIGIBILITY TO PURCHASE
2.1 AGE RESTRICTION
By using this website, you confirm that you are at least 18 years old. We may request age verification at any time. Orders from individuals under 18 will be cancelled.
2.2 LEGAL COMPLIANCE
You are responsible for ensuring that it is legal for you to access and purchase our products in your jurisdiction. We do not accept liability for items seized by customs or law enforcement in your location.
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3. PRODUCTS AND SERVICES
3.1 PRODUCT DESCRIPTIONS
We strive to ensure all product descriptions and images are accurate. However, we do not guarantee the completeness, accuracy, or reliability of this information. Packaging may vary.
3.2 AVAILABILITY
All products are subject to availability. We reserve the right to discontinue or change products without notice.
3.3 PRICING
Prices are listed in GBP (£) and include VAT unless otherwise stated. We reserve the right to change prices at any time without notice.
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4. ORDERING PROCESS
4.1 PLACING AN ORDER
To place an order, add products to your cart and complete the checkout process. All information must be accurate and up to date.
4.2 ORDER ACCEPTANCE
Your order is not confirmed until you receive a confirmation email from us. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or policy violations.
4.3 PAYMENT
We accept major credit/debit cards and other listed payment methods. Payments are processed securely through encrypted gateways.
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5. SHIPPING AND DELIVERY
5.1 SHIPPING POLICY
We ship throughout the UK. Delivery times vary depending on location and shipping method chosen. We do not currently ship internationally.
5.2 DELIVERY TIMES
Standard delivery typically takes 2–5 business days. Delays due to postal services or customs are beyond our control.
5.3 DELIVERY ISSUES
If your order is delayed or missing, please contact us at [Insert Contact Email] within 14 days of dispatch. We will investigate and resolve the issue.
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6. RETURNS AND REFUNDS
6.1 ELIGIBILITY
Returns are accepted for unopened and unused items within 14 days of delivery. Items must be in their original packaging.
6.2 NON-RETURNABLE ITEMS
We do not accept returns on:
Opened vape liquids or cartridges
Used devices
Perishable or custom products
Products that are illegal in your jurisdiction
6.3 RETURN PROCESS
To initiate a return, contact us at [Insert Contact Email] with your order number and reason for return. We will provide return instructions.
6.4 REFUNDS
Once the return is received and inspected, refunds will be issued to the original payment method within 7–10 business days.
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7. INTELLECTUAL PROPERTY
7.1 OWNERSHIP
All content on thcandvapes.co.uk, including text, images, logos, videos, and graphics, is our property or that of our licensors and is protected by copyright laws.
7.2 LIMITED LICENSE
You may access and use the site for personal, non-commercial use only. You may not copy, distribute, or exploit any content without written permission.
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8. USER CONDUCT
You agree not to:
Violate any applicable laws or regulations
Attempt to access restricted areas of the site
Use the site to transmit viruses or harmful code
Use automated means to access or collect data from the site
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9. LIABILITY AND DISCLAIMERS
9.1 GENERAL DISCLAIMER
We do not guarantee that the website will be error-free or uninterrupted.
9.2 HEALTH AND SAFETY
Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease. Always consult a medical professional before using any CBD or THC-related product.
9.3 LIMITATION OF LIABILITY
We shall not be liable for:
Indirect or consequential losses
Loss of data or profit
Any loss arising from misuse or improper handling of our products
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10. PRIVACY POLICY
Please refer to our separate Privacy Policy for full details on how we collect, store, and use your personal information.
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11. COOKIES
Our website uses cookies to enhance user experience. By using our site, you consent to our use of cookies in accordance with our Cookies Policy.
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12. THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for the content or practices of these third-party sites.
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13. PROMOTIONS AND DISCOUNTS
13.1 COUPON CODES
Coupons must be used at checkout and cannot be applied after an order is placed. Only one discount code may be used per transaction.
13.2 LIMITED OFFERS
Promotions are subject to availability and may be withdrawn at any time without notice.
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14. TERMINATION
We reserve the right to suspend or terminate access to our website for violations of these Terms or for any reason at our sole discretion.
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15. GOVERNING LAW
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
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16. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms and Conditions at any time.
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17. CONTACT INFORMATION
If you have questions about these Terms and Conditions, please contact us at:
📧 Email: info@thcandvapes.co.uk
📬 Address: thcandvapes.co.uk
📞 Phone: WhatsApp number. +447770715486